Zomato's food delivery COO Rinshul Chandra resigns

IANS April 6, 2025 165 views

Zomato's food delivery COO Rinshul Chandra has announced his resignation after a seven-year journey with the company. His departure is part of a broader leadership transition at Eternal Limited, which recently rebranded from Zomato. Chandra, who started as Assistant Vice President of Product in 2018, expressed gratitude for his time at the company. The exit follows a series of high-profile departures and comes amid organizational restructuring.

"It has been an incredibly fulfilling journey over the past seven years" - Rinshul Chandra
New Delhi, April 6: Eternal Limited, the company formerly known as Zomato, has announced that Rinshul Chandra, the Chief Operating Officer (COO) of its food ordering and delivery business, has resigned.

Key Points

1

Chandra joined Zomato in 2018 and rose through multiple leadership roles

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Company facing multiple high-level executive departures

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Transition comes after Zomato's rebranding to Eternal Limited

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No immediate successor announced for COO position

Chandra, a key part of the company's senior leadership, submitted his resignation on April 5 and will officially step down from his role on April 7.

In a filing to the stock exchanges, the company said that Chandra is leaving to explore new opportunities and passions that match his personal and professional goals.

"It has been an incredibly fulfilling journey over the past seven years, and I am truly grateful for the trust, support, and opportunities I've received during my time here. I wish our world-class teams at Eternal the very best," he wrote.

Chandra had joined the company in 2018 as Assistant Vice President of Product. Over the years, he held several important roles, including Vice President and Head of Business, before becoming the Chief Operating Officer of the food delivery division.

However, Eternal Limited has not yet announced who will take over his responsibilities.

This development comes at a time when the company is facing internal changes. Recently, Zomato was in the news for laying off around 600 customer support staff members within a year of hiring them, as per media reports.

The company has also seen multiple high-level exits over the past year. Hemal Jain, the Global Head of Finance and CFO of Hyperpure, resigned.

Co-founder and Chief People Officer Akriti Chopra also stepped down. In October last year, Independent Director Gunjan Soni resigned from her position.

Zomato recently rebranded itself as Eternal, which now includes four major business units -- Zomato, Blinkit, District, and Hyperpure -- as part of its new structure.

Informing shareholders, the company's Chief Executive Officer (CEO) Deepinder Goyal clarified that the name change would apply only to the company and not to the Zomato brand or its app.

Reader Comments

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Priya K.
Sad to see such a key leader leave! Rinshul was instrumental in scaling Zomato's operations. Hope the transition goes smoothly for both him and the company. Wishing him all the best for his next chapter! 🙌
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Amit S.
Another senior exit... this is concerning. The company has lost so many leaders in the past year. Is there something we don't know about the work culture there? Hope Eternal addresses these concerns.
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Rahul V.
Seven years is a good run! People move on when they feel they've achieved what they wanted to. The food delivery space has changed so much since 2018 - respect for sticking through the ups and downs.
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Sneha P.
The rebranding to Eternal and now this... feels like a lot of changes happening too quickly. As a customer, I just hope the food delivery service quality doesn't get affected. Zomato has been my go-to app for years!
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Neha T.
Interesting that they haven't named a successor yet. The COO role is crucial for operations - hope they find someone equally competent soon. Maybe they'll promote from within?
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Vikram J.
While I respect Chandra's contributions, I think Zomato's customer service has declined recently. Maybe new leadership can focus more on improving delivery times and order accuracy. Just my 2 cents as a regular user.

We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.

Tags:
Zomato Rinshul Chandra Eternal Limited Food Delivery Tech Startups Leadership Changes
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