Capgemini News - Latest Updates & Headlines
Gen AI, agentic AI to revolutionise customer service, drive business value: Report
New Delhi, March 17: With the rise of generative AI (Gen AI) and agentic AI, companies are looking to transform their customer service departments into key value drivers that enhance brand perception, improve customer loyalty, and drive operational efficiency, a new report said on Monday.
Capgemini India CEO now backs 47.5-hour work week, no emails on weekends
Mumbai, Feb 25: As the debate over work hours in India continues after Larsen & Toubro (L&T) Chairman S.N. Subrahmanyan suggested a 90-hour work week, Capgemini CEO Ashwin Yardi on Tuesday put forward a more balanced approach, supporting a 47.5-hour work week while discouraging emails to employees on weekends.
Semiconductor demand in India to reach 28 pc by 2026 end amid AI boom
New Delhi, Jan 28: The demand for semiconductors in India in the artificial intelligence (AI) era is likely to increase to 28 per cent by the end of 2026, close to the global expected demand of 29 per cent, according to a report on Tuesday.
AI technologies set to revolutionise Indian businesses this year: Report
New Delhi, Jan 23: India is expected to witness a transformative shift in its technological landscape this year, driven by advancements in artificial intelligence (AI) and generative AI (GenAI), a report said on Thursday.
Most Indian business leaders to boost investments in supply chain, sustainability this year
New Delhi, Jan 21: There is a notable increase in planned investments in supply chain management in India, with 67 per cent of surveyed business leaders from large organisations planning to increase their investments in 2025 (with a 17 per cent increase compared to 2024), a report showed on Tuesday.