Key Points
LIC operates competitively with 24 private insurers
Statutory guarantee not used as marketing advantage
Committed to governance and transparency
Serving 30 crore customers across India
The nation’s largest insurer said in a statement that it “wishes to clarify that LIC is treated like any other insurance company by the Government and Regulators”, urging the US agency for a more balanced and factual appreciation of its role.
"The guarantee — provided at the time of its establishment in 1956 — is a statutory provision designed to build public confidence in the early years of nationalisation. It has never been invoked or used as a marketing tool or provided any undue advantage to LIC,” said the company.
According to Siddhartha Mohanty, CEO and MD of LIC, “it remains committed to upholding the highest standards of governance, service, and customer trust”.
For the past 25 years, LIC has operated in a fully competitive market alongside 24 private life insurance companies. It is regulated by IRDAI and SEBI and receives no special treatment from the Government or any regulatory authority.
The insurer said that its leadership in the insurance sector is entirely due to the trust of its policyholders, its commitment to service excellence, and its financial strength and transparency.
With a legacy of over 69 years, LIC continues to serve over 30 crore customers across India with dedication and professionalism, it added.
“We firmly believe the USTR’s views are based on an incomplete understanding of Indian insurance regulation and LIC’s functioning. We urge for a more balanced and factual appreciation of LIC’s role and contribution to financial inclusion and policyholder protection in India,” according to the LIC statement.
LIC recorded a 28.29 per cent surge in group yearly renewable premiums and a 7.9 per cent rise in individual premiums during the first 11 months of FY25, according to the latest industry data.
As of February 2025, LIC’s total premium collection stood at Rs 1.90 lakh crore, reflecting a 1.90 per cent increase from the Rs 1.86 lakh crore collected in the corresponding period of FY24.
Comments:
LIC has been serving our family for generations. Their agents still come to our home to collect premiums personally. That's real service you won't get from private companies! 👏
Interesting read. While I believe LIC does great work, I do wonder if the government guarantee gives them an indirect advantage in customer perception, even if it's never been invoked.
My LIC policy matured last year and the claim process was so smooth! Private insurers make you jump through hoops. Proud to be with LIC for 20+ years ❤️
The numbers speak for themselves - 30 crore customers! That's trust you can't buy. US should focus on their own insurance companies' practices before commenting on others.
I've had mixed experiences. While LIC's claim settlement is good, their digital services need serious improvement. Private insurers are way ahead in technology and customer portals.
