Stamford, Conn., Jan. 16, 2025: Club Quarters, a renowned hotel brand and management company, is setting a new standard in the hospitality industry by rolling out digital wallet-compatible room keys across all its properties in the U.S.
and the U.K. This innovative move places Club Quarters at the forefront of technological advancements in hospitality, ensuring guests enjoy a swift and touchless check-in experience.
Revolutionizing Hotel Check-Ins
In a significant leap towards enhancing guest convenience, Club Quarters becomes the first hotel chain globally to offer digital wallet keys that are compatible with popular mobile devices. Unlike other hotel chains that have limited this technology to select locations, Club Quarters provides this feature across its entire portfolio, allowing guests to access their rooms simply by tapping their mobile devices.
This evolution of room key technology comes after Club Quarters first introduced digital keys through its app back in 2017. By integrating with digital wallets, the hotel chain makes it easier than ever for guests to manage their room access without needing to download a separate application. Upon check-in, guests can conveniently download their digital keys from their confirmation emails and store them in their Apple or Android digital wallets.
A Word from Leadership
Club Quarters CEO John Paul Nichols expressed confidence in the future of digital keys, stating, "We truly believe that soon digital keys will displace key cards, which have been shown to be less secure." He emphasized that using mobile phones for hotel room access will become as commonplace as boarding planes and entering venues, underscoring Club Quarters' commitment to leading the industry in guest convenience.
Streamlined Access and Advanced Features
The new digital key system allows for automatic activation upon electronic check-in, enabling guests to bypass long lines and gain immediate access to their rooms. The key functions seamlessly without requiring users to open an app or navigate to a specific screen. Additionally, the same digital key can be utilized to access the hotel's fitness center, adding another layer of convenience.
Importantly, even if a guest's device battery dies, they can still use their mobile key for up to five hours, eliminating the frustration of being locked out of their room.
Innovative Technology Partnership
To implement this cutting-edge service, Club Quarters collaborates with Vingcard, an industry leader in advanced hospitality technologies. Each location is equipped with Vingcard's Vostio Access Management system, ensuring secure data encryption and flawless integration with guest digital wallets.
While traditional key cards will remain available for those who prefer them, Club Quarters anticipates that the user-friendly nature of its digital wallet-enabled room keys will lead to widespread acceptance among guests.
About Club Quarters: Club Quarters is a prominent hotel group and management company boasting over 18 properties, including hotels, apartments, dining outlets, and a private members club. With nearly 30 years of experience in the competitive hospitality market, Club Quarters operates in major cities such as New York City, Boston, Washington D.C., Philadelphia, Chicago, San Francisco, Houston, and London. For more information, visit [clubquartershotels.com](http://clubquartershotels.com).
